COMMON QUESTIONS
Is the WEBSITE RELIABLE?
Our site has the SSL security that is obligatory by Law for all online stores, as it encrypts all transactions made on the site guaranteeing secrecy of all information.
We work in partnership with Shopify Payments, Mercado Livre and Paypal. We do not have access to your payment information, such as credit card number, only Shopify Payments and Paypal, making your purchase 100% secure.
If you have any questions, please do not hesitate to contact:
greatpricesssbr@gmail.com
WHY SOME PRODUCTS CAN DELAY 12 TO 55 BUSINESS DAYS TO DELIVERY?
We work with products priced well below the market, and for this we need to work with international suppliers (USA and China).
Thus, when a new order is made in our store, depending of the product, we send the request to our suppliers and they ship direct to your residence.
DOES ALL PURCHASES ACCOMPANY TRACKING NUMBER?
Yes. We only work with trusted suppliers and provide tracking code for your safety and comfort.
WHEN WILL I RECEIVE MY TRACKING NUMBER?
We send the tracking number directly to you in your email within 3 business days, this is why our suppliers (industries that manufacture the products) ask for this deadline.
If you have not received the tracking number, please send us an email to: greatpricesssbr@gmail.com INCLUDING your order number (something like # 4321) and we will give you a position within 24 hours.
MY TRACKING NUMBER IS NOT SHOWING INFORMATION
Yes, on the way between the country of origin and the country of destination, there are really no updates as there is no package movement. It will advise you as soon as the package arrives at the destination country. Then it will warn you with every move, just as we are accustomed to internal orders.
Don`t worry, your order is on the way.
COULD I PAY ANY TAXES OR FEES TO OBTAIN THE PRODUCT?
Yes, once the product arrives in the country of destination (depends on the country), the IRS (Receita Federal) may tax the product before arriving at the customer's home. Great Pricesss is not responsible for the tax due. Therefore it is the responsibility of the buyer/customer to pay for this tax. In addition, there may still be a charge of a fee in the Post office at the time of withdrawal.
Our site has the SSL security that is obligatory by Law for all online stores, as it encrypts all transactions made on the site guaranteeing secrecy of all information.
We work in partnership with Shopify Payments, Mercado Livre and Paypal. We do not have access to your payment information, such as credit card number, only Shopify Payments and Paypal, making your purchase 100% secure.
If you have any questions, please do not hesitate to contact:
greatpricesssbr@gmail.com
WHY SOME PRODUCTS CAN DELAY 12 TO 55 BUSINESS DAYS TO DELIVERY?
We work with products priced well below the market, and for this we need to work with international suppliers (USA and China).
Thus, when a new order is made in our store, depending of the product, we send the request to our suppliers and they ship direct to your residence.
DOES ALL PURCHASES ACCOMPANY TRACKING NUMBER?
Yes. We only work with trusted suppliers and provide tracking code for your safety and comfort.
WHEN WILL I RECEIVE MY TRACKING NUMBER?
We send the tracking number directly to you in your email within 3 business days, this is why our suppliers (industries that manufacture the products) ask for this deadline.
If you have not received the tracking number, please send us an email to: greatpricesssbr@gmail.com INCLUDING your order number (something like # 4321) and we will give you a position within 24 hours.
MY TRACKING NUMBER IS NOT SHOWING INFORMATION
Yes, on the way between the country of origin and the country of destination, there are really no updates as there is no package movement. It will advise you as soon as the package arrives at the destination country. Then it will warn you with every move, just as we are accustomed to internal orders.
Don`t worry, your order is on the way.
COULD I PAY ANY TAXES OR FEES TO OBTAIN THE PRODUCT?
Yes, once the product arrives in the country of destination (depends on the country), the IRS (Receita Federal) may tax the product before arriving at the customer's home. Great Pricesss is not responsible for the tax due. Therefore it is the responsibility of the buyer/customer to pay for this tax. In addition, there may still be a charge of a fee in the Post office at the time of withdrawal.